Have a question or need help? Here's how to get in touch with the Bitzaro team.
Topic | Contact | Response Time |
General Enquiries (Wallet, Account, App) | Within 1 business day | |
Card Issues & Disputes | Within 1 business day | |
Business / BD Enquiries (WAAS, Invoice) | Within 1 business day |
Tips for Faster Support
Include your registered email address when contacting support
For card issues, include the last 4 digits of your card number and the transaction date
For disputes, report within 24 hours this is required for dispute protection eligibility