Protecting your account is essential to safeguarding your assets. Please follow the guidelines below to minimise the risk of unauthorised access or fraud.
1. Protect your login credentials
Never share your password, OTPs, or verification codes with anyone;
Bitzaro will never request your password, OTP, or full card details; and
Avoid storing sensitive information in unsecured locations (e.g. notes, screenshots).
Fraudsters commonly impersonate legitimate platforms to obtain sensitive information.
2. Enable account security features
Enable Two-Factor Authentication (2FA) for additional protection;
Use strong and unique passwords; and
Regularly update your password and security settings.
Adding additional authentication layers significantly reduces the risk of unauthorised access.
3. Be alert to phishing attempts
Verify the sender’s email address and domain carefully;
Do not click on suspicious links or download unknown attachments; and
Be cautious of messages requesting urgent action or sensitive information.
Phishing attacks often impersonate trusted entities to steal credentials or funds.
4. Use only official Bitzaro channels
Access Bitzaro only via the official website or App;
Do not rely on third-party links or unverified platforms; and
Confirm any suspicious communication through official support channels.
Fraudsters may create fake websites or impersonate official representatives.
5. Monitor your account regularly
Review your transaction history frequently;
Pay attention to login alerts or unfamiliar activity; and
Report any irregularities immediately.
Early detection helps prevent further unauthorised activity or financial loss.
6. Keep your devices secure
Keep your device software and security systems updated;
Avoid using public or unsecured networks when accessing your account; and
Install applications only from trusted sources.
Outdated systems and unsecured networks may expose your account to security risks.
7. If in doubt, verify
If you receive any suspicious communication or request:
Do not act immediately;
Verify through official Bitzaro channels;
Report the incident promptly.
Users are responsible for safeguarding their account and exercising caution when interacting with third parties.
Always remain vigilant and practise good security habits when accessing your account. Taking proactive steps can significantly reduce the risk of unauthorised access and protect your assets.