Your account limits and access to platform features depend on your verification level. Completing identity verification (KYC) helps unlock higher transaction limits and broader access to services available on the platform.
Account Tiers
Unverified Account
Limited access to platform features
Lower transaction and spending limits
KYC-Verified Account
Higher transaction and spending limits
Access to additional platform services and features
Spending Limits
Transaction and spending limits may vary depending on your account verification level and account activity.
In certain cases, additional verification may be required before higher limits can be granted or specific transactions can be processed.
Additional Verification Requirements
To comply with applicable regulatory, compliance, and security requirements, users may be requested to provide further information or supporting documents, particularly for higher transaction volumes or enhanced account activity.
Documents that may be requested include:
Proof of address (e.g. utility bill or bank statement)
Source of funds or source of wealth documentation
Supporting documents such as income proof or business-related documents
Once the review is completed and approved, the relevant account limits or access may be updated accordingly.
Need Assistance?
If you have any questions regarding your account limits or verification status, please contact our support team at: [email protected]